RETURNS POLICY
- Returns & Exchange Policy
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At LA’BELLO BEAUTY, we take pride in delivering luxury wigs that are fresh, new, and made exclusively for you. Due to the nature of our products and for hygiene reasons, we maintain strict quality control standards.
However, in accordance with consumer protection laws, you have the right to cancel your order within 14 days of receiving your item.
1. Right of Withdrawal (14-Day Returns)
You have the right to cancel your order within 14 days from the day you receive your goods, without giving any reason.
To exercise this right, you must notify us by email at:
Help@labellobeauty.com
2. Return Conditions
To be eligible for a return, items must:
- Be unused and unworn
- Be in their original condition and packaging
- Have the lace uncut
- Have all tags, seals, and hygiene protections intact
3. Non-Returnable Items
Due to hygiene and quality control, we cannot accept returns if:
- The wig has been worn, installed, styled, or altered
- The lace has been cut or tampered with
- The product shows any signs of use
We reserve the right to refuse returns that do not meet these conditions.
4. Return Process
To request a return:
- Email us at help@labellobeauty.com
- Include your: Order number and Reason for return
- If approved, we will provide return instructions.
5. Refunds
Once your return is received and inspected:
- Refunds are processed within 5–10 working days
- Funds will be returned to your original payment method
6. Return Costs
- Customers are responsible for return shipping costs
- If the item is faulty or incorrect, we will cover the return costs
7. Contact Information
For all return enquiries, contact:
help@labellobeauty.com.
Signed:
La bello beauty